26 Letters Silk Scarf for Berkin Bag Kelli Bag Charm | Women's Scarves and Silk Accessories - 2 Pcs

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration you experienced, especially regarding delivery time and the clarity of our English instructions.

You are correct that this DIY kit is more suitable for customers with some prior leatherworking experience, and we appreciate you pointing out that this was not made clear enough. We are currently improving our English instructions and working on making guidance links easier to access immediately after purchase.

Your feedback is extremely valuable to us and will help us improve both our communication and customer experience. If you need further assistance or would like us to provide additional guidance directly, please feel free to contact our support team (service@handsewgift.com)—we’re always happy to help.