Thank you for taking the time to share your review. We are pleased with the bag's good exterior quality and construction, but we are sorry to hear that the interior and handle length didn't fully meet your expectations.As listed in our specifications, the interior utilizes faux leather to offer a lightweight and easy-to-maintain lining. Regarding the shoulder carrying issue you mentioned, please note that both the Medium and Large sizes include a 106 cm detachable and adjustable strap in the package. If you find the top handles too tight for your shoulder, using this long strap will make carrying the bag much easier and more versatile!Your feedback on how the handle sizes feel in reality is very important to our design team. If you need any assistance with the straps or have further questions, please contact our support team anytime. Thank you for shopping with Handsewgift!
